Felicity Michail

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Originally from Prestatyn, North Wales, I re-located to the Isle of Wight shortly after finishing school. It sounds like a big move at a young age but in truth, it was the result of some family living on the Island - constantly gloating about their relaxed summer evenings spent at the beach!
I worked for the local NHS hospital for five years as an administrator and Healthcare Support Worker, both on wards and in the community, before joining the same mortgage company as Saffa back in 2017. I naturally love to be organised and appreciate all colour co-ordinated spreadsheets, so I quickly knew that this seat was definitely where I was meant to be.
The best thing about my role though? It is personal. I love connecting with our lovely clients and working alongside them to achieve their, sometimes ‘life-changing’, goals – from the beginning, right through to the end of the journey - and sometimes even beyond that, as friends.
Secondly, I love working with my husband. Saffa was a fantastic support to me when I initially joined the industry and spent a lot of time teaching me the basics and also how to think outside of the box. I continue to learn a great deal from him, more so than any textbooks. That being said, working together directly was something we had never anticipated doing however, in our previous employment, the need arose for us to try it temporarily and we were delighted at the results. Working side-by-side has encouraged us to trust each other’s strengths and work in unison. As a wife of over 7 years, I usually know what Saff needs before he knows it himself which also aids our communication like nothing else does!
We have a gorgeous chocolate Labrador called Hux who also joins us in the office and is usually found snoozing away in the background. In my ‘down time’ I enjoy trying out new recipes and reading or listening to Podcasts. Our weekends are best spent going for lovely Island walks with our family and playing board games, ending the day by settling in with a glass of Jammy Red and a good boxset!

It would be a pleasure to get to know more about you as well so please feel welcome to get in touch or add us on Facebook and LinkedIn.